Delivery & Charges

We hope we can answer your questions regarding delivery times and charges below, but if not please contact us by email: info@ibbidirect.co.uk or telephone: +44(0)7880336818 and we will be very happy to help.

UK DELIVERY

Complimentary UK Standard Delivery when you spend £150+.

Standard Delivery:
£5.95 for 3-5 working days (excluding bank holidays).

Express Delivery:
£11.00 for 1-2 days (orders placed after 12.00pm on Friday will be despatched the following Monday, excluding Bank Holidays).

Our standard and Express UK delivery charges also apply to orders shipped to the Channel Islands.
INTERNATIONAL DELIVERY

For international orders we offer the following delivery services:

  • DHL Express Worldwide
  • FedEx International Connect Plus®

Delivery times and charges are calculated at checkout.

Duties are also collected at checkout so there is nothing to pay on import.
DELIVERY INFORMATION

Orders placed before 12pm (Monday-Friday) will be dispatched the same working day. Orders placed after 12pm, or over the weekend, will be dispatched the following working day.

Please note we do not dispatch orders on weekends. Some courier services may still deliver on Saturdays, but this cannot be guaranteed and depends on the courier in your area.

The couriers we use are Royal Mail, Fedex, DPD, DHL and Parcelforce. You will receive a tracking link as soon as your order has been despatched and can follow the shipping status of your order on our courier portals.